Shannon was extremely helpful, proactive, and available. We were out of the country, which presented unexpected difficulties, and she handled everything superbly for us on the ground. Way beyond the... call of duty.read more
Shannon is the best! She’s super responsive and is so professional and informative! She will walk you through the whole process and is able to answer any questions you might run into. She was even... available to answer a question we had during signing of the escrow docs.We also loved how she was able to provide different number scenarios and was able to paint the big picture for you. We would highly recommend her!read more
I am an experienced real estate investor and have been investing for over 30 years. I have completed at least 20 original purchase / refinances in my real estate career. I have worked with many... different mortgage brokers over the years and I must say that Shannon is at the top. She has completed 3 refinances and 2 purchase loans for me this year.She is cool under fire and her processor, Josh is awesome. They make a great team. She can provide loan options which are very competitive and mostly lower than rates that banks offer.Before you move forward with a bank or another lender, reach out to Shannon. You will not regret it.read more
Shannon is, without a doubt, one of the main reasons that we have a home right now. Especially in Los Angeles, the process of buying was so full of stressful, fast-paced steps — compounded for us... because of our demanding work schedules. Shannon made the process feel so manageable. She took the time to help us understand each step and advise us on how best to proceed. She never shied away from giving us an honest, realistic assessment of each offer and of our overall financial situation. Her experience was clear the whole time we worked with her, and I cannot recommend her highly enough. Thank you Shannon!!read more
There is not enough that I we could say about Shannon and her team. While most lenders come from the "cold hard math" side of things, Shannon exudes a wealth of knowledge along with a personal and... invested approach to ensure that you feel comfortable and informed every step of the way. Buying and selling a home is clearly one of the most critical decisions as well as the most impactful stresses one could have on their life. We could not be more thrilled to have gone through this process with Shannon as we were put at ease in a time that volatility and competition have plagued the home buying experience. Anyone who is looking for someone with a deep understanding of the market and loan funding who also takes a personal and sincere approach to their work should not hesitate to work with and refer Shannon Christenot as their lender.read more
I’ve been referring clients to Shannon for over ten years and she always does an amazing job! This last transaction she handled for close friend of mine in Calabasas was the most impressive of all!... My clients needed to sell their existing home to qualify for their dream home. When there current home fell out of escrow, it was certain they were going to lose their dream home; this wasn’t an option to let my close friends down. So Shannon and I quickly started to brainstorm on all the possible options to try and make this happen. Within 24 hours we came up with some option and found a path forward. Definitely not easy, but a viable path to make it work. In addition, she somehow got this particularly hard deal to be fully approved and cleared to close two weeks early. In my 18 years of f selling real estate, I’ve never experienced a win this big so quickly, and for some of the most important people in my life. Thank you Shannon for always knocking it out of the park!read more
I met Shannon through my sister in law 7 years ago when I was in the process of buying a house. She went above and beyond to make sure the transaction went smoothly. I just refinanced my house for a... better rate and she delivered it as promised. All and all had a great experience and I’m looking forward to working with her again in the near future.read more
We’ve worked with Shannon and her team three times and all experiences were stellar. The first was buying our first home and she walked us through the process and explained everything along the way... to help us get quickly up to speed. The second time we were going for a refi in maybe the most turbulent mortgage market ever as COVID hit. She guided us through all the hurdles and worked double time to satisfy all the lenders new requests. We got a rate a full percent lower. The third time we did another refi at another .5% lower and again she got it done in record time. I can’t recommend this team highly enough.read more
I've worked with Shannon and her team for several years now and they are top notch!! Very professional, always one step ahead, responsive personable and trustworthy. We have had several difficult... deals and Shannon always keeps her cool and gets the job done. Highly recommend!read more
My experience with Shannon was off the charts! I represented the buyer in a transaction and Shannon was amazing! When we wrote the offer she promised 10 day(!) loan and appraisal contingencies, as... well as a 21 day escrow! This helped my client get their offer accepted! But even better: Shannon delivered! She always quickly replied to my emails, she answered her phone, and was ALWAYS professional and helpful! I also loved that the emails Shannon and her team sent to escrow were detailed and thorough! I have added Shannon to my short list of lenders that I refer to clients!read more
Shannon was instrumental in making sure we could put a quick close into our offer and that our loan did indeed close on time! We couldn't have done it without her!
Shannon at HomePro is a consumate professional. I have spent many years in commerical real estate but needed help for my home loan. Shannon's service was outstanding. I got the best rate and was... appreciative of her calm demeanor through the process. I highly recommend her and her services.read more
Shannon is amazing! Fast, responsive and always professional. We’ve completed three financings with her and all three were seamless and closed on time or faster than promised.Shannon was always... available and clearly communicated what we needed to provide at all times. Her team was organized and fast as well. Instructions to escrow were super detailed and precise. These days, your ability to close quickly can be the difference between having an accepted offer or not, making Shannon a truly valuable resource.read more
Shannon was a dream to work with and made everything so smooth and simple. Thanks so much! Highly recommended.
Working with Shannon has been a pleasure! She makes difficult and not so pleasant processes like home loans and refinancing easy and a breeze. Her knowledge and experience is admirable. One of the... best aspects about working with Shannon among everything else is how quick,responsive,and clear she is from start to finish!read more
Thank you Shannon and everyone on you team.Once again you have help me in everything I needed to refinance my house.You and your team are very good and professional.I would be glad to share your... company with anyone interested in buying or refinancing.Sherry Apodacaread more
If you are looking to secure a loan or refinance, this is your woman, the best in the business! Shannon got me a great rate on my first home loan, and most recently a great rate on my refinance.... Throughout the process, she was attentive and informative and readily available to answer any questions I had. As an added bonus, she has an amazing personality and is very friendly and personable. Can't say enough good things about Shannon and highly recommend!read more
Shannon is the consummate professional. Providing excellent guidance through a stressful process. Moving quickly with access to great resources on a moments notice. And somehow manages to do it all... with a smile and grace. I cannot recommend her highly enough... she coached me through waiting for just the right moment to get the best rate possible!!read more
Was referred to Shannon by my realtor and couldn't be happier. Shannon was responsive with my calls, text and detailed emails. Even though there was a minor bump on the road due to appraisal issue,... we navigated that with ease with her guidance. A very quick close... highly recommended.read more
First off, Shannon Christenot rocks!!! Shannon made the whole process of securing our loan, all the way through to the closing of Escrow effortless. I would absolutely recommend her to family and... friends!read more
If you are looking to secure a loan or to refinance, this is your woman, the best in the business! Shannon secured an excellent rate for me on my original loan, and most recently on a refinance.... Through the process, she was attentive to my needs and readily available to address any questions I had. As an added bonus, she has an amazing personality and will make the process seamless. Can't say enough good things about Shannon and highly recommend!read more
My husband and I just purchased our first home last month! We were referred to Shannon by our close friend and I am so thankful she was our guide through this process. Shannon was positive and... personable from the moment we spoke. She alleviated our concerns over securing a loan by reassuring us EVERY step of the way that we were on track. She always responded promptly and kindly to my numerous calls and texts, and her confidence was the kind that only comes from someone with years of experience. But for those of you who aren't looking for hand-holding and just want to get the job done, Shannon works so QUICKLY! She and her team moved things forward in a streamlined manner and we were closing escrow in no time. This is EXTREMELY important in a city like Los Angeles where you have to move quickly on your dream home because there are always 20 other offers. I can't say enough good things about Shannon. You would be lucky to work with her!read more
Shannon and the whole team at HomePlus Mortgage are A+! Knowledgeable, responsive and trustworthy. Highly recommended!
Shannon is amazingly talented and is great to work with. She is super-fast and has always gotten us the best rates. Over the past 10+ years, Shannon has helped my family complete 5 major loans: 1... primary residence; 2 investment properties; 1 refinance; 1 cash-out refinance. If you are getting a loan in California, you cannot do better than Shannon. Get in touch with her and do your deal with the confidence of knowing things will go smoothly. Thank you, Shannon!!!read more
Shannon was amazing and her team! She continued to provide us an updates and truly understand the stressed that an owner goes through. She is a great asset to the team, and could not have done this... very stressful journey without her help. Thank you very much and another refi in 5 years, who knows. Great job, Shannon! Happy New Year to All!read more
Shannon is amazing! She is the go to lender on all of my transactions! Always on the ball and very responsive!
Shannon and team did a yeoman's job pulling my re-fi through in these challenging times. I had had another loan officer trying to work through the underwriters for months on end to little to no... avail. Then I engaged Shannon on a local reference, and she unlocked the key to the underwriters, whatever it was. My re-fi came through with a fantastic rate saving us a ton every month.read more
Shannon was a delight to work with. very professional and personable. she made the whole process as easy as could be. couldn't recommend her higher.